Tenants
What to expect from us

Communication

From the moment you make your initial enquiry at House2Home™, you’ll be supported by a dedicated point of contact who will guide you through every step of your rental journey.

We understand how important it is for tenants to have reliable and consistent communication, which is why we ensure that you have a specific staff member assigned to assist you throughout your entire experience with us.

We’re always available when you need us, whether it’s by phone, email, or WhatsApp.

This ensures that you can reach out in the way that’s most convenient for you, whether you:

Have questions about a property
Need assistance with documentation
Require support during your tenancy

Your assigned staff member will be there to:

Answer any queries
Provide updates
Offer guidance

This makes your rental process as smooth and stress-free as possible.

With House2Home™, you’re not just another tenant – you’re a valued client, and we’re committed to ensuring that your experience with us is positive from start to finish.

If you’re a tenant in Norfolk, including areas like King’s Lynn, Fakenham or Dereham, you can count on House2Home™ to provide personalised service and dedicated support every step of the way.

Convenience

At House2Home™, we understand that life doesn’t always fit into a traditional 9-5 schedule.

We know that your busy lifestyle might require flexibility when it comes to viewing properties or getting in touch with us.

That’s why we go above and beyond to accommodate your needs by offering viewings during evenings and weekends at your selected Norfolk rental property.

Whether you’re juggling work, family, or other commitments, we make it easier for you to find your next home at a time that suits you best.

Our commitment to flexibility extends beyond just viewings. We are also available to assist you outside of normal working hours, ensuring that you can reach us when it’s convenient for you.

Whether you:

Have questions about a property
Need help with the rental process
Require support during your tenancy

We’re always here to help. You can contact us by:

Phone
Email
WhatsApp

Knowing that we’re responsive and ready to assist, no matter the time of day.

House2Home™ offers the convenience and support you need to make your rental experience as seamless as possible.

We are dedicated to providing service that fits around your schedule, so you never have to worry about missing out on the perfect property due to time constraints.

Technology

At House2Home™, we embrace the latest technology to make your rental experience as simple and efficient as possible.

We understand that the rental process can sometimes be overwhelming, which is why we’ve implemented advanced software systems designed to streamline every aspect of your journey as a tenant.

Our cutting-edge technology minimises the traditional "paper trail," allowing you to handle everything digitally, from start to finish.

All the necessary documents are conveniently brought together in one place, accessible for remote

e-signature, so you can complete your:

Tenancy agreement
References
Any other requirements

Without the hassle of printing, scanning, or mailing. This means you can take care of important paperwork quickly and easily, no matter where you are.

By simplifying these processes, we not only save you time but also make your rental experience stress-free and more convenient.

House2Home™ ensures that you can move into your new rental home in Norfolk - faster and with less hassle.

Our technology-driven approach is all about making your life easier, ensuring that the rental process is:

Straightforward
Quick
Completely stress-free

With House2Home™, you can enjoy the benefits of modern technology while renting a property in Norfolk, knowing that everything is handled efficiently and securely.

Response

At some point, every rental property will require maintenance to keep it in top condition.

At House2Home™, we recognise the importance of addressing maintenance issues promptly to ensure your comfort and satisfaction.

That’s why we offer a dedicated team of skilled repair specialists who are ready to respond quickly to any inspection or repair needs that may arise during your tenancy.

To make the process as seamless as possible, we provide access to an easy-to-use tenant portal. This online platform allows you to:

Report any faults or maintenance issues with just a few clicks
Submit maintenance requests
Track the progress of repairs
Receive updates—all from the comfort of your home

Our dedicated repair team monitors the tenant portal to ensure that all reported issues are addressed efficiently and effectively. Whether it’s:

A leaky tap
A malfunctioning appliance
Any other concern

You can trust that our professionals will handle it with expertise and care.

Please note that this comprehensive maintenance service is available specifically where the landlord has chosen our fully managed service for fully managed tenancies in Norfolk

House2Home™ is committed to providing excellent service and ensuring that any maintenance needs are promptly resolved.

With House2Home™, you can enjoy a hassle-free living experience, knowing that reporting and managing maintenance issues is straightforward and efficient through our tenant portal.

Protection

At House2Home™, we prioritise the security and protection of your rental deposits, which is why we are proud members of the Deposit Protection Scheme (DPS).

This membership ensures that all deposits paid to us are securely protected and managed according to the highest standards.

By being part of the DPS, we guarantee that your deposit is held in a safe and compliant manner, giving you peace of mind throughout your tenancy.

In addition to our membership with the DPS, we are also affiliated with the Property Redress Scheme (PRS). This affiliation demonstrates our commitment to resolving any disputes or issues that may arise fairly and transparently.

As a member of the PRS, we:

Adhere to a rigorous code of practice
Ensure that any concerns you may have are addressed with impartiality and professionalism

Moreover, the Client Money Protect logo confirms our membership and signifies that:

All funds entrusted to us are regulated and protected
Your financial transactions and deposits are managed securely and in compliance with industry regulations

House2Home™ offers a reliable and secure rental experience.

Our adherence to these regulatory frameworks ensures that your deposit and any other payments are handled with the utmost care and integrity.

By choosing to rent with House2Home™, you benefit from our commitment to transparency and security, knowing that your financial interests are protected throughout your tenancy.

Reasons to register your details with us.....

Find Your Perfect Home in Norfolk with House2Home™

Are you on the hunt for a rental property in Norfolk? Look no further than House2Home™—your premier resource for discovering exceptional rental homes across Norfolk.

Our ever-evolving portfolio includes properties in sought-after locations such as Norwich, King’s Lynn, Great Yarmouth, Thetford, Attleborough, and beyond. Let us assist you in finding your next perfect home with ease and convenience.

Get Ahead in Your Search

Tired of missing out on rental properties due to overwhelming competition on platforms like Rightmove?

We understand how frustrating it can be when properties are fully booked for viewings or reserved almost immediately. To skip the hassle and gain a competitive edge, register with House2Home™ for:

Exclusive early access to new rental listings in Norfolk
The advantage to secure your ideal home before it’s listed elsewhere

Seamless Rental Process

Our rental process is designed with your convenience in mind. Once you register your details and specific requirements with us, you’ll receive:

Timely updates about upcoming properties in your desired area before they are publicly listed on major portals like Rightmove

Simply provide your contact information and answer a few straightforward questions, and we’ll take care of the rest. Our streamlined system ensures that you can quickly and easily secure your dream rental home without unnecessary delays or complications.

Exceptional Communication

At House2Home™, we place a strong emphasis on clear and consistent communication. You will receive:

Timely updates about rental properties that match your criteria

Our dedicated team is always available to address any questions or concerns you may have. We value your privacy and assure you that:

Your information will not be used for spam emails or shared with third parties
You can effortlessly remove your details from our system at any time

Try House2Home™ Today

Discover how House2Home™ can simplify and enhance your property rental search in Norfolk. Register with us today to experience:

Our efficient system and superior communication firsthand

With House2Home™, finding your next rental home is a smooth, hassle-free process. Make your next move with confidence, knowing that House2Home™ is dedicated to making your rental journey as straightforward and enjoyable as possible.

Why Choose House2Home™?

Exclusive Early Access: Stay ahead of the competition with early notifications about new properties before they hit the market.
Comprehensive Listings: Explore a diverse range of rental properties across Norfolk, from cozy apartments to spacious family homes.
Personalised Service: Receive property recommendations tailored to your specific needs and preferences.
Efficient Process: Enjoy a streamlined and hassle-free rental process with our user-friendly system.

Contact Us Now

Ready to find your ideal rental home in Norfolk? Take the first step towards securing your perfect property by registering with House2Home™ today.

Contact us now to get started and let us help you find your next home.

House2Home™ - Your Trusted Partner for Finding Rental Properties in Norfolk